SERVINOX CUSTOMER SERVICE
With more than 50 years of know-how and expertise, Servinox is more than a supplier for its customers it is a veritable partner.
We commit ourselves to a lasting relationship with support from the early stages of a project through to commissioning and operation monitoring. This is characterised by our teams’ expertise and the availability of determination and simulation tools.
Thus we are responsible for the result and the performance of our equipment.
Reconditioning and repairs
Our long-standing presence in the food processing, cosmetics and pharmaceutical sectors compelled us very early on to integrate precision in the traceability of our equipment. This enables us to quickly identify the Servinox equipment on your processes and to plan with you the best option for your maintenance and reconditioning. In particular we offer the possibility of an on-site assessment, but especially in our workshops. If our proposal is accepted, we guarantee you a quality service from our team of technicians, which will let you recover equipment with their original characteristics.
Original replacement parts
The guarantee to have reliable equipment over time implies carrying out regular maintenance with original replacement parts. From the design of our products, we strive to limit the wear parts, as well as their complexity, in order to make the maintenance as easy as possible and for a measured cost.
The use of our original replacement parts is a guarantee of safety and traceability.